This post is was originally published on The Penny Hoarder
Are you a savvy problem solver who’s comfortable talking on the phone?
Customer support provider Sykes is hiring full-time work-from-home customer service representatives in 40 states right now.
Benefits include health insurance, a 401(k), flexible scheduling and opportunities for promotion.
Sykes provides customer support to other companies, so you might end up as a customer service rep for a cable company, bank, or any one of their many clients.
“We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with everyday,” read the job descriptions.
I reached out to the company to find out what this job pays and will update this post when I find out.
Qualifications for This Work-From-Home Job With Sykes
Sykes is looking for a pretty broad skillset in its workers:
- You should be empathetic and friendly
- You should be logical and a good problem solver
- Customer service experience is preferred but not required
Home office requirements are fairly specific. You’ll need:
- Your own computer with monitor, speakers and anti-virus software
- An analog landline
- A USB headset and a telephone headset
- A high-speed, hard-wired, bi-directional Internet connection
The Hiring Process
Once you complete the online application, you’ll take a series of assessment tests to help hiring managers determine where to place you.
If your application is selected, you’ll participate in individual and group online interviews.
(Don’t worry. My interview with The Penny Hoarder was three hours. It’s not nearly as intimidating as it sounds. Plus, mine was in person!)
If you’re chosen for a position, you’ll fill out a sheaf of paperwork, complete a pre-employment check, then get started as a shiny new customer service representative!
Sound like something you’re interested in? Apply here by selecting the job listing in your state!
If you’re interested in other work-from-home jobs — or jobs in general — then make sure to like The Penny Hoarder Jobs on Facebook.
Lisa McGreevy is a staff writer at The Penny Hoarder. Her three-hour TPH gabfest is the longest interview she’s ever had but, by far, not the strangest.