This post is was originally published on The Penny Hoarder
Do you have excellent customer service skills, the ability to troubleshoot problems and a desire to work from home?
Hilton may just have the perfect job for you.
The global hotel chain is looking to hire full-time remote reservation sales specialists.
As a reservation sales specialist, you’ll answer customer calls in a friendly manner and respond to inquiries regarding availability, accommodations, sales promotions, transportation to and from properties and more.
Pay starts at $9 an hour, with performance-based incentives, according to Hilton’s job preview for this position. Incentives could bump pay up to $14 an hour.
Schedules are flexible, but this position is full time. You may also be required to work weekends and holidays.
While this is a work-from-home position, the company needs these employees to live in the following 29 states: Alabama, Arkansas, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming.
How to Land This Work-From-Home Job With Hilton
For this gig, Hilton is looking for someone with at least one year of experience in a customer-oriented or sales role.
You should also have at least six months’ experience in a sales-oriented, performance-driven role where you’ve had to successfully meet metrics or goals, upsell or cross-sell, overcome objections and use negotiating skills.
A college degree is not required.
Job candidates also should:
- Have a positive attitude with high energy
- Have strong communication and active listening skills
- Possess excellent customer service skills
- Be computer literate
- Be able to provide a quiet work environment, free from noise and distractions
Bonus points if you have a hospitality industry background, experience with virtual training or previously held a work-from-home job.
Job interviews and training will be done virtually.
Once you’re hired, the company will provide you with specific hardware to get the job done. However, you’ll need to already have:
- A monitor
- Landline phone with dial pad and a dedicated number (no cell phones)
- Headset compatible with phone
- Surge protector
- High-speed wired internet connection (wireless is not permitted)
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Nicole Dow is a staff writer at The Penny Hoarder.